road accidents
How to File a Najm Accident Report in Saudi Arabia
A Najm accident report (Bayan Haadith) is the official road accident document in Saudi Arabia. It is mandatory for all insurance claims and is the primary legal record of a road incident. You can file it through the Najm app, the website, or by calling Najm. This guide explains each method step by step.
Who Is This For?
Anyone involved in a road accident in Saudi Arabia who needs to file an official accident report.
What You Need Before Starting
- ✓Both drivers must be present at the scene for a self-service report (or call Najm if one party has left)
- ✓The Najm app installed — download from the App Store or Google Play before you need it
- ✓Your driving license and vehicle registration (Istimara)
- ✓The other driver's Iqama number and vehicle plate number
Step-by-Step Process
- 1Method 1 — Najm App (fastest): Open the Najm app on your smartphone. Select 'Report an Accident'. Both drivers must scan their Iqamas or enter their details into the app. The app will guide you through recording the accident details, vehicle positions, and damage. Both drivers confirm the report. The fault is determined automatically based on Saudi traffic regulations. Download and save the report PDF.
- 2Method 2 — Najm Website: Go to najm.sa on your mobile browser. Click 'Report Traffic Accident'. Enter both drivers' details and accident information. Follow the same process as the app. Download the completed Bayan Haadith PDF.
- 3Method 3 — Call Najm: Call 920000560 (Najm call centre, available 24/7). A Najm agent will guide you through the report verbally. For complex accidents or disputes, Najm can send an assessor to the scene. This option is available in both Arabic and English.
- 4After the report is generated: share the Najm report number with your insurance company to begin the claims process. Both drivers receive a copy of the report.
Common Mistakes to Avoid
- ✗Leaving the scene before the Najm report is complete — the report requires both parties to confirm details
- ✗Not downloading and saving the PDF — you will need it for the insurance claim
- ✗Filing the report days after the accident — always file at the scene or as soon as possible
- ✗Not checking the fault determination before accepting — once both parties confirm, the report is final (you have 7 days to object)
- ✗Using an old version of the Najm app — keep the app updated to avoid issues at the scene
Timing & Fees
Filing a Najm accident report is completely free. The self-service process takes 10–20 minutes at the scene. If a Najm assessor is dispatched, wait times vary.
Frequently Asked Questions
What is a Bayan Haadith?
Bayan Haadith (بيان حادث) means 'accident report' in Arabic. It is the official Najm accident document that records all details of a road incident and determines fault. Insurance companies cannot process claims without it.
What if both drivers disagree on who is at fault?
If you cannot agree, call Muroor (traffic police) on 993. They will attend the scene and create an official police report. Alternatively, file through Najm and submit an objection within 7 days if you disagree with the fault determination.
Can I file a Najm report in English?
The Najm app and website support both Arabic and English. The call centre (920000560) also has English-speaking agents available.
How long does it take to get the Najm report?
Self-service reports are generated immediately once both parties confirm. If a Najm assessor is dispatched, they typically arrive within 30–60 minutes depending on location.
What is the Najm report number used for?
The Najm report number is your reference for the insurance claim. Give it to your insurance company to initiate repairs and compensation. Keep the report PDF stored safely.